Shipment

Shipping Information

This information concerns the rules for the execution and delivery of orders placed in the online store. Kenvyro, available at Kenvyro. com.

Order processing time

Orders are processed within 1–2 business days from the moment the payment is recorded.
Once the shipment has been shipped, the customer will receive confirmation via email.

Delivery time

Standard delivery time is 3–5 business days, depending on location and shipping method chosen.

We make every effort to ensure that orders reach customers as quickly as possible.

Shipping costs

Shipping costs are clearly stated when placing your order, before final confirmation.
In some cases, the store may offer free shipping as part of the promotion.

Delivery area

We currently ship to:

• Polish

• selected European Union countries

Detailed information about available delivery countries is visible when placing your order.

Courier company

We work with trusted courier companies to ensure safe and timely delivery of orders.

Tracking your shipment

If the shipment has a tracking number, it will be sent to the customer by email after the package has been shipped.

Delivery delays

Store Kenvyro is not responsible for delays resulting from reasons beyond its control, such as:

• weather conditions

• logistical problems of courier companies

• periods of increased traffic (holidays, promotions)

Unclaimed shipment

If the shipment is not collected and returned to the sender, shipping costs are not refundable.

Contact

For any questions regarding shipping, please contact us:
support@Kenvyro.com